The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If you want to order a custom piece made especially for you, please contact me. I'll be happy to help you with designing your very own unique piece 🌿
Please note that all "made to order" pieces are equal to a "custom order" and a "personalized order". The processing time is the same (about 3-4 weeks) and I don't accept returns 🌿